A visually impaired college student traveling alone from Guangzhou, Guangdong province, to Wuhan, Hubei province, was safely escorted home through a seamless, city-spanning relay of kindness involving taxi drivers, police officers, railway and metro staff, and fellow passengers — an effort that moved millions of online viewers.
The journey began on Jan 26 at Guangzhou Baiyun Railway Station. After dropping Li off, the taxi driver noticed the stop was still some distance from the entrance. Realizing she was visually impaired and traveling alone, he sought help from a police officer, who took her suitcase and escorted her inside.
Li had registered for special assistance when purchasing her ticket, so railway staff were already waiting. They guided her through security, cleared potential obstacles after noticing her white cane, and accompanied her into the carriage, helping her find her seat.
Fellow passengers also quietly offered help — adjusting seats to make space, stowing her luggage, and picking up her earphones when they fell — small gestures that Li later said brought her great comfort.
At around 7 pm, the train arrived at Wuhan Railway Station, where staff were again waiting. After a brief check-in, they escorted Li out of the station and handed her over to metro personnel.
Metro staff guided her onto the train and reminded her to watch her step. At Xinmiaocun Station on Line 4, another staff member met her and accompanied her until she was safely reunited with her father.
"I'm truly grateful to them. They made it possible for me to travel alone," Li said. Attentive netizens noted that she said "thank you" 97 times during the journey.