Why Speaking Slower Makes You Sound More Polite

3 min read

New research published in Social Psychological and Personality Science provides evidence that how fast a person speaks is closely tied to how polite they are trying to be. People tend to slow their speech when they want to sound courteous, and they naturally perceive slower speech from others as more formal and polite.

Human interaction is filled with unspoken rules about how to communicate appropriately. When deciding how to address someone, people do not just choose specific words. They also change the physical delivery of those words, including volume, pitch, and speed, which provide a rich layer of social information.

A prominent theory of communication suggests that politeness helps navigate three social factors: the listener's social status, how much of a burden the message places on them, and the social distance between speaker and listener. Asking for a huge favor is a heavier burden than asking for a moment of time, and speaking to a supervisor involves a different status dynamic than talking to a peer, both of which tend to prompt more courteous language.

While past work has explored how pitch and volume relate to politeness, little was known about the specific role of speech speed. Nira Liberman, a professor at Tel Aviv University, and her colleagues suspected an inherent link exists between slowness and courtesy.

"Elena Stephan and I have a longstanding project on politeness and its relation to psychological distance," Liberman said. "We think that people use politeness to signal and create social distance versus social proximity. Recently, we found that slow versus fast maps onto psychological distance and abstractness. This naturally led to the question of whether politeness would be related to slow versus fast."

The researchers designed four experiments to test whether people implicitly link slower speech with formal courtesy. In the first, 102 Hebrew-speaking adults listened to short audio clips spoken entirely in Finnish, a language they did not understand, forcing them to rely on sound alone. Using software that altered speaking speed without changing pitch, the team created paired clips, one slightly slower and one slightly faster than the original, and asked participants to sort each into a "polite and formal" or "casual and informal" box. Slower clips were labeled polite 75 percent of the time.

Next, the researchers asked whether an intention to be polite actually changes how fast someone plans to speak. In two follow-up experiments, English-speaking participants read a script asking a stranger for a small favor, either politely or casually, then said whether they would speak faster or slower to switch styles. Roughly 80 percent intended to speak slower for politeness and faster for a casual tone; a replication that added a "no change" option still found 63 percent of responses matching the pattern.

For a final experiment measuring actual behavior, 73 Hebrew-speaking women read an identical script asking a stranger to fill out a questionnaire, either politely or casually, into a voice recorder. The polite recordings averaged 29.66 seconds, versus 27.94 seconds for casual ones, a small but statistically significant difference that emerged even though the instructions never mentioned speech speed at all.

"We use subtle cues to regulate social distance: make people around us feel closer or more distant from us, experience us as feeling warm or cold toward them," Liberman explained. "Pace of speech is one of those cues. People probably use it unconsciously, and yet this cue seems to be reliably decoded."

The researchers note some limitations. Only a few natural speaking speeds were tested, and prior research in Japanese suggests politeness ratings rise with slower speech only up to a point before dropping off. "A major limitation is that we did not examine the effect across cultures," Liberman noted. "I am very curious to run some of these studies in a different culture." Future work may also explore how these dynamics shift among close friends, who might be naturally inclined toward a more casual pace.